cypress

you should love what you buy

Returns

Rebel Herbal puts a lot of energy, prayer, and gratitude into every product we create. We believe we are stewards of the Earth and the folks who buy from us, which guides our practices, from conservative and intentional wildcrafting to sourcing organic, sweat shop free materials and ingredients as much as possible. Buying from Rebel Herbal, you are supporting our goal to provide the most ethically produced, Earth conscious, human and planet healing goods available. We have far to go, but every purchase gets us closer.

It’s critical to us that you adore everything you buy. If you don’t, we’ve got work to do. We want to hear about what you love and what isn’t working out, so please, if you are unsatisfied with any purchase, contact us right away and we will make it right.

If your merch purch isn’t quite what you expected, you may return it within 7 days of receiving for a full refund. It must be unused, unworn, and unwashed. If an herbal product is defective, please send pictures and an explanation within 7 days of receiving for a full refund.

To initiate a return, please take the following steps:

  1. Send an email to RebelHerbal@gmail.com with RETURN in the subject line.

  2. Let us know what’s up, and that you’ll be sending something back. Include pictures if it’s an herbal product.

  3. Retain your shipping receipts and tracking information. Please ship using flat rate (or cheaper) priority mail.

  4. Allow 10 days for your refund to be processed.

A Note on Bugs

We use ethically wildharvested, organic, and pesticide free plant materials in all of our products. This means bugs and other creatures are free to peruse the gardens where they grow, and unfortunately, small critters occasionally will end up in a batch of dried herbs. We do our best to garble them out of herbs as we process them. If you happen to find one in your tea, just remove it, and rest assured that no chemicals were used in creating your medicine. This is a natural part of life on Earth, and we thank you for your understanding of our wild and natural ways.